10TG RETURNS AND EXCHANGES
If you change your mind or make a wrong selection, you may be entitled to a refund under our change of mind returns policy.
Items must be returned within 30 days of receiving your order for money back guarantee.
Items must have all tags attached.
Any returns must be made at your own costs
A confirmation email will be sent as soon as your replacement has been shipped.
We only accept returns and exchanges if we have first been notified by email and you have received a reply.
To start your returns, simply :
In the Subject, state your Order Number
Tell us your reason for the return
Send through proof of postage for tracking
Email firstname.lastname@example.org for the returns address information.
10TG are not accountable for the loss of products being returned; therefore, we recommend using Registered Australia Post or Registered International Post when returning items and holding onto your tracking number.